


Your router or modem may need to be power cycled.You can use the chart available on this Wiki page to quickly see which channels are available in your area of the world. When troubleshooting a wireless network that does not appear for a specific device, these channels should be avoided in these areas. For example, in the United States and some parts of Europe, DFS channels are 5 GHz channels 50-144. If your laptop has been used in an area where the DFS channel is used in an official capacity (such as an airport), it may have received the signal to stay off of that channel. DFS channels are 5 GHz channels that can be used by the public, but public devices receive a “leave the channel” command if official use is necessary. Your router or modem may be using a DFS channel.If you have access to the settings on this access point, try changing the channel to 1, 6, or 11. If you are in Europe and the access point might be on the 2.4 GHz band, it may be using channels 12 or 13.Try to install the driver recommended by your equipment's manufacturer (OEM).Update to the latest version of drivers, which can be found on Download Center.If your system with an Intel® Wi-Fi adapter is not detecting certain Wi-Fi access points, try the following:
